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Here's the Firebrand Training review section. Since 2001 we've trained exactly 64,486 students and asked them all to review our Accelerated Learning. Currently, 96.53% have said Firebrand exceeded their expectations:
"Had a great time at Firebrand. Thank you for all your support."
Jacob Johnson, St Johns School. - Microsoft Windows Server 2016 - Networking (3 days) (14/8/2017 to 16/8/2017)
"Very good course, enjoyable under many aspects. The instructor was very friendly, knowledgeable and patient (I ask many questions).
"Firebrands intensive courses are great for achieving qualifications fast!"
"The training was very helpful and puts a lot of things into perspective and real life. It is explained in a way that makes sense, which isn't always captured from a book."
M.J., Knauf Insulation. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (31/7/2017 to 5/8/2017)
"Really enjoyed my short time here. I've made lots of new friends and learned a lot of new stuff within the 6 days that I've been here. Gareth has been great and has helped us through every section of the course."
James Laird, Jmfinn & Co. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (31/7/2017 to 5/8/2017)
"It was a great course, relevant information and a knowledgeable instructor. It helped to make a good bond with other attendees, helping with the evening revision and practice exams together in the hotel bar, or purely just moral support! Be prepared for a lot of intense information, take notes and use whatever vice you need; coffee, sugar, fizzy drinks to keep you alert! I had a great time and would definitely recommend."
KAYLEA REED, UTILITA ENERGY. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (31/7/2017 to 5/8/2017)
"My journey at Firebrand has been great. First course with them, it was extremely informative and I learnt more than I ever would in my own time. The course duration was just right, 6 days to cover 3 modules was perfect. The practice exams are priceless, you can never prepare yourself for the real thing however they got you ready for the daunting aspect of exam conditions. The level of help, support and enthusiasm for us to succeed drives you to do your best (and the failure is not an option T-shirt helps!). Thank you - I will be back!"
Leah Hunt, Scientifica. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (31/7/2017 to 5/8/2017)
"I have learnt a lot this week with Firebrand, their instructors were all friendly and experienced, and have the experience they have in the real world has significantly contributed to my passing this course."
James Gunn, Softwerx. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (31/7/2017 to 5/8/2017)
"The course was great; fast paced enough to keep you interested and the instructors will give you excellent insight the books wont."
R.W., 3T RPD Ltd. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (31/7/2017 to 5/8/2017)
"Excellent Environment and training provided. Thank you"
Anonymous - Microsoft MTA Networking Fundamentals (2 days) (2/8/2017 to 3/8/2017)
"Its been really hard work, but really worth the time.
Jeffrey Vermunt, MK2. - Microsoft MCSE: Communication (Skype for Business) (6 days) (17/7/2017 to 22/7/2017)
"Training has been of high standards and quality and why I have returned for 3rd time to train with them. I would highly recommended Firebrand Training to anyone wanting to certify themselves."
S.B., Sutaj Ltd. - Microsoft MCSE: Communication (Skype for Business) (6 days) (17/7/2017 to 22/7/2017)
"Great course with a brilliant course teacher. The instructor managed to dumb down complex concepts and made an interactive educative environment."
Mohammad B, CRMCS Consultancy. - Microsoft Specialist: Programming in C# (4 days) (3/7/2017 to 6/7/2017)
"The training is very good. It is not passive, so you have to work hard, but you get all the key information you need to build upon - with your own reading and revision adding the extra insight needed for the exam. My expectation before the course was that I might pass one of the three exams, but I soon realised that if I was prepared to work in the evenings as the instructor encouraged us all to, then I could get through them all (so far Ive passed 2 with one more this afternoon!). It was up to me now. Having passed an MCP in server 2003 through self-study - which took nearly 12 months - I was very impressed with how much you can learn when able to get the answers you need from a subject matter expert and how quickly you can get through a single exam - a matter of a few days. The labs were also very useful for getting hands-on experience and testing out what you had learned during the day. In terms of the accommodation and food, it was excellent - a small issue with my shower was fixed within hours and the staff are all friendly and very professional. You get a very good choice of food and if you prefer a low carb diet like myself then thats no problem. If you prefer to relax in the evening then there is a decent bar where you can take some time out with your new friends. "
Ben Kane, Euro Recycling. - Microsoft MCSA: Windows Server 2016 (11 days) (24/6/2017 to 4/7/2017)
"Excellent learning environment, knowledgeable staff. Well paced course syllabus."
Matthew Ottley, Manuli Hydraulics UK Ltd. - Microsoft MCSA: Windows Server 2016 (11 days) (24/6/2017 to 4/7/2017)
"5th Course at firebrand, and as always a great experience.
Trainers are friendly and willing to answer most any questions you may have, even if they have to get back to you later 10/10"
Ethan ODonnell. - Microsoft Windows Server 2016 - Networking (3 days) (28/6/2017 to 30/6/2017)
"Very happy with the course and cannot wait to come back for mtadev in a couple of months.
Definitely enjoy server work."
Jamie H., Watchfinder&co. - Microsoft MCSA: Windows Server 2016 (11 days) (24/6/2017 to 4/7/2017)
"Have been to Firebrand several times and the training is of a high standard. Great way to get qualified in a short time."
Richard Smith, Redcare (5G Communications). - Microsoft MCSA: Windows Server 2012 R2 (9 days) (13/5/2017 to 21/5/2017)
"If you are prepared to attend an intense training course, Firebrand is for you. After 3 days of training, I gained a huge amount of knowledge.
Just be ready to learn! And take your skills to the next level."
Mark Cunningham, Capgemini. - Microsoft Specialist: Dynamics CRM 2016 Customisation and Configuration (4 days) (16/5/2017 to 19/5/2017)
"Firebrand provides great training with brilliant instructors. The course was enjoyable and the resources I had access to were fantastic"
Azimuth Jenkins, Capgemini. - Microsoft Specialist: Dynamics CRM 2016 Customisation and Configuration (4 days) (16/5/2017 to 19/5/2017)
"Very professional, interesting, comprehensive training! "
Michal Jarosinski, UTILITA.ENERGY. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (8/5/2017 to 13/5/2017)
"Highly engaging trainer! Found the MCSA Server 2012 course to be intense but it was helped along the way with the unique and fun way that the trainer took with his approach to it. Hes very, very knowledgeable in the subject which is helped with live notes to take a way (a first for me!) and provided time to carry out labs to test out what is learnt in theory."
The Vinh Hoang, Agent Provocateur Ltd. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (1/4/2017 to 9/4/2017)
"Really impressed with the training and the on-site facilities. Its been a great experience. "
Matt Hill, Coeo Ltd. - Microsoft Azure Academy: Data Lake & Data Factory (2 days) (30/3/2017 to 31/3/2017)
"Good experience at the course. Great introduction and working experience with Data Lakes and Data Factory.
The instructor was very patient and clear."
Terry Choo, eBECS. - Microsoft Azure Academy: Data Lake & Data Factory (2 days) (30/3/2017 to 31/3/2017)
"The training is very intensive, but everything is taken care of and thought about. The instructor was immensely knowledgeable and had huge amounts of experience. The facility is excellent too."
Matt Bridgeworth, Softcat plc. - Microsoft Specialist: Architecting Microsoft Azure Solutions (2 days) (29/3/2017 to 30/3/2017)
"Firebrand delivers a complete studying experience that is geared towards results. Tutors and support staff are excellent with incredible knowledge and outstanding customer service. The immersive format is absolutely critical to the success of the training approach and delivers results time after time.
If you want your organisation and your staff to develop and succeed then Firebrand is the training partner that you need. Completely committed to delivering the results that you deserve.
Paul OSullivan, CSC. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (13/3/2017 to 21/3/2017)
"Very useful, very intense, Plenty of information to take in but it was all useful and will be practical for when i take it back to work.
Only positives to say really."
Aman Kumar, DMS. - Microsoft MTA Database Fundamentals (2 days) (20/3/2017 to 21/3/2017)
"We had Phil Anderson, a very nice and intelligent man.
He had to put through a lot of information. I did not take the exam at the end of the week, because I am a person who needs more time to process information. The course was structured and well done by Phil. I would recommend him as a trainer. Teacher gets a 9. The facilities of the training were good. Everything was prepared before the training, so it had an easy start.
Danny van Oijen, Havenziekenhuis. - Microsoft MCSA: Windows 10 (6 days) (13/3/2017 to 18/3/2017)
"Very hard work, but it gets you through the course. My brain is so full!"
Chris Fitz-Avon. - Microsoft Developing ASP.NET MVC Web 4 Applications (3 days) (14/3/2017 to 16/3/2017)
"I would recommend Firebrand to anyone who wants to get qualified quickly in a fast learning environment. The days are tough but rewarding as well."
Nick Margerum, React CP. - Microsoft Specialist: Implementing Microsoft Azure Infrastructure Solutions (3 days) (13/3/2017 to 15/3/2017)
"Excellent training. For anyone planning to take certification it's helpful and intensive. This training helped me understand the new features of the software and how to use those for performance improvement of our data model."
Brinda Jana, British Red Cross. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (6/3/2017 to 10/3/2017)
"Great delivery and having the freedom to learn key areas critical to my job made this course fantastic. The fact that I had a VM remotely accessible from my hotel room was a big help, allowing me to mess around with settings.
Paul Robertshaw. - Microsoft MCSA: Windows Server 2012 R2 & MCSE: Server Infrastructure (15 days) (25/2/2017 to 11/3/2017)
"A very informative course, ideal for any server administrator. Covered many areas that my personal studying and experience hadnt reached."
PhIllip Edwards, Telis LTD. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)
"I love coming to do my training down at Firebrand, this is the 5th time I have been down here and I have always gained lots of experience from the courses. "
N.M. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)
"Having little knowledge before attendance im leaving with much more confidence and understanding."
P.R. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)
"Every one of the instructors Ive had on courses here has been amazing in there own way. They are all experts in the field when it comes to the knowledge required to pass these courses."
Jai Hayes. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)
"Firebrand Training goes into depth on the all the training courses they do, they provide all the information required for exam and do it in such a way that is easy to understand. All the instructors are friendly and always willing to help."
Adam Sells, Hospice in the Weald. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)
"Excellent learning ennvironment dedicated to your specific requirements. Great professional networking as well."
K.P. - Microsoft MCSA: Windows 10 (6 days) (20/2/2017 to 25/2/2017)
"Super fast paced course in which I learnt so much!"
Claire Farina. - Microsoft MTA HTML5 App Development Fundamentals (2 days) (22/2/2017 to 23/2/2017)
"I love coming down to firebrand for my training, its really intense but very rewarding. Staff and trainers are so professional and knowledgeable "
Simon Leyland, Prodo Digitalhtml. - Microsoft MTA HTML5 App Development Fundamentals (2 days) (22/2/2017 to 23/2/2017)
"Training was extremely engaging and i am happy to say i have walked away with a lot of knowledge and NOTES! The tutor used multiple training styles so it gave everyone in the classroom the opportunity to work with their learning style. Overall a good course taught by a very good tutor. "
Daniel Whitley. - Microsoft MTA HTML5 App Development Fundamentals (2 days) (22/2/2017 to 23/2/2017)
"Intensive but enjoyable course. First step on the ladder towards MCSD."
Jason Hinsley, IM Tec Solutions. - Microsoft MTA Software Development Fundamentals (2 days) (20/2/2017 to 21/2/2017)
"I loved it! I did a 2-day course was very fast-paced and intense, the instructor was very personable, enthusiastic, extremely knowledgeable and an all-round fun guy to talk to. I learned way more than I thought I could within 2 days. The whole experience was very enjoyable and I would highly recommend it.
Im already looking forward to my next course. "
Ashleigh Bair. - Microsoft MTA Software Development Fundamentals (2 days) (20/2/2017 to 21/2/2017)
"Firebrand provide an ideal training that shortens the length of the time that the training takes whilst providing all the required content.
The course was delivered with a smile and a laugh.
Tim Headicar. - Microsoft MCSA: Windows Server 2016 (11 days) (11/2/2017 to 21/2/2017)
"I have had a great 11 days on this course, i have learnt all i need to pass the exams, the instructor was great and very knowledgeable. I will be looking to come back and further my qualifications here again."
T.S. - Microsoft MCSA: Windows Server 2016 (11 days) (11/2/2017 to 21/2/2017)
"I have been to Firebrand 9 times now and looking forward to coming back again! Having all resources that I could possibly need within 1 facility means that the time here can be dedicated solely to training and get the best accelerated experience. "
R.M, Gamma. - Microsoft MCSA: Windows Server 2016 (11 days) (11/2/2017 to 21/2/2017)
"My experience at Firebrand was amazing. The instructors level of knowledge was beyond my expectations and the facilities were excellent"
John Cutt. - Microsoft MCSE: SharePoint 2016 (6 days) (6/2/2017 to 11/2/2017)
"The training I received at whilst training with Firebrand was excellent. 11 Days on the course was hard work and demanded a lot of will power. I put in the time and effort and it paid off for me.
Thank you to all involved. See you next time."
M.C. - Microsoft Dynamics CRM 2016 (11 days) (29/1/2017 to 8/2/2017)
"I found the courses, trainers and accommodation very good. I learnt a lot and felt very comfortable.
I think accelerated learning is a good way to learn and firebrand delivers this very well."
Joanne Nash, Fujitsu Services. - Microsoft Dynamics CRM 2016 (11 days) (29/1/2017 to 8/2/2017)
"It was intense but provides the focus necessary to achieve so much in such a short time. The environment prevents distraction, the course material was detailed and the instructor very knowledgeable and helpful."
Tunde Tayo. - Microsoft Dynamics CRM 2016 Cloud (7 days) (2/2/2017 to 8/2/2017)
On this accelerated 3-day course you'll learn how to design, plan and deploy the various voice solutions available with Skype for Business Online and Skype for Business Server 2015.
This course, which is 50% faster than other traditional training, will develop your knowledge and skills in configuring and managing Cloud PBX with PSTN Calling, Cloud PBX with On-Premises PSTN Connectivity, Cloud Connector Edition, and on-premises Enterprise Voice.
At the end of this course you'll be able to:
You'll get expert guidance from our experienced Microsoft Certified Trainers (MCT) as they walk through the Microsoft Official Curriculum (MOC). Our longer training days and unique Lecture | Lab | Review technique accelerate your learning and ensure you have the hands-on experience necessary for when you return to the office.
On this course, you'll be prepared for and sit the 70-333: Deploying Enterprise Voice with Skype for Business 2015 exam. This is covered by your Certification Guarantee. Exam 70-333 is an elective for MCSE Productivity.
This course is designed for IT consultants and telecommunications professionals who design, plan, deploy and maintain solutions for unified communications (UC) and need to translate business requirements into technical architectures and designs for UC solutions.
Microsoft Certified Trainers (MCT): You'll be trained by our experienced Microsoft Certified Trainers (MCT) who have a wealth of knowledge that can enrich your learning.
Microsoft Official Curriculum (MOC): Firebrand is a Microsoft Gold Learning Partner, which means we can ensure that you'll have access to the latest curriculums.
Other accelerated training providers rely heavily on lecture and independent self-testing and study.
Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.
This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a certification guarantee. Pass first time or train again for free (just pay for accommodation and exams on your return). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.
Module 1: Introduction to Voice Workloads
Designing a Skype for Business voice solution requires the understanding of many technologies. With Microsoft's latest cloud based voice services, customers now have even more flexibility in deploying a voice solution for their enterprise, but with that flexibility comes further complexities that must be understood. In this module, you will learn about basic VoIP concepts, how they evolved from early telephony technologies, as well as Office 365 services and Microsoft's entry into the voice world. You will also learn about on-premises and cloud based voice offerings now available as part of the Skype for Business product set.
Lab : Customising Your Lab Environment
Module 2: Assess Network and Voice Deployment Options
In this module, you will learn how to perform a network readiness assessment for an implementation of Skype for Business Server 2015 or Skype for Business Online. This module coincides with the Skype Operations Framework (SOF) Plan phase. Specifically, this module aligns with the Envision, Assess, and Design stages. You will learn about Skype for Business Online and Skype for Business Server 2015 features and functionality. You will also learn the supported architectures for Skype for Business Online and Skype for Business Server 2015.
Lab : Configuring Identity Federation with Office 365
Module 3: Split Domain Configuration
In this module, you will learn what is meant by the term split domain and what it describes relative to the Skype for Business product. You will also learn the benefits of split domain, the prerequisites needed to deploy this environment, and how to provision users once it's been configured. Finally, you will learn to troubleshoot common issues.
Lab : Setting up Split Domain with Skype for Business Online
Module 4: Cloud PBX with PSTN Calling and Conferencing
Cloud PBX is a Microsoft-based PBX solution offered in Office 365. Cloud PBX enables organisations to eliminate their existing PBX infrastructure and migrate PBX functionality, as well as existing telephone numbers, to Office 365. Public Switch Telephone Network (PSTN) Calling provides a PSTN connection for users via Microsoft Calling Plans. PSTN Conferencing has been integrated into Skype for Business Online Meetings capability in Office 365 which allow users to create, manage, and host their own online meetings with PSTN integration for easy dial-in access.
Lab : Configuring Cloud PBX with PSTN Calling
Module 5: Enterprise Voice (On-Premises)
In this module, you will learn about Skype for Business Server 2015 Enterprise Voice. Enterprise Voice is a unified communications solution delivered by Skype for Business Server 2015. Enterprise Voice enables organisations to send and receive calls via the Publicly Switched Telephone Network (PSTN). You will learn how to configure voice components like Dial Plans, Voice Policies, and Routes that are an integral part of the Enterprise Voice solution.
Lab : Configuring Enterprise Voice
Module 6: PSTN Connectivity
A key component to a successful organisation is the ability to communicate between internal employees and customers and partners. In order for this to happen organisations need to bridge communications between their internal communications systems such as Skype for Business Server 2015 and the public switched telephone network by using an existing Public Branch Exchange (PBX), gateway, or Internet service provider (ISP). Connection to the PSTN enables enterprise users to make and receive calls from external numbers by using the same Skype for Business client used for internal calls. In addition, employees can leverage the broad range of Skype for Business features to improve their communications interactions with external users connected through the PSTN.
Lab : Configuring Integration with an IP-PBX
Module 7: Cloud PBX with On-Premises PSTN Connectivity using an Existing Deployment
This module discusses the implementation and configuration of Cloud PBX with an on-premises PSTN with an existing deployment. With many options for implementation, students should be familiar with the different methods and connectivity options. Implementing Cloud PBX requires a tenant with Office 365 and a network infrastructure that can be utilised for users at an office or on a public internet connection. It is important to remember that dial-in conferencing needs to be implemented via PSTN Conferencing or Audio Conferencing Provider (ACP). On-Premises PSTN Connectivity with Cloud Connector Edition will be covered in the next module.
Lab : Call Flows and Manageability
Module 8: Cloud PBX with On-Premises PSTN Connectivity using Cloud Connector Edition
Enterprises that have a voice solution on-premises that does not include Skype for Business Server 2015 or Lync Server 2013 can still integrate their current solution with Skype for Business Online by leveraging Cloud Connector Edition (CCE). It is important to choose the correct topology for CCE in order to support an organisation's voice requirements. This module will review the different supported topologies and provide guidance on the deployment process.
Lab : Deploying Cloud Connector Edition
Module 9: Enhanced Calling Features and Device Requirements
Enterprise Voice provides a number of specific on-premises features such as call parking, unassigned numbers, PSTN conferencing, and Response Groups. It also builds on the basic Enterprise Voice deployment scenario introduced earlier in the course. To use Enterprise Voice, you need to know about the various Enterprise Voice applications and how to implement and configure them. You will explore the Skype for Business Server Response Group Service (RGS) in some depth, including components such as RGS agent groups, RGS queues, hunt groups or basic workflows, and Interactive Voice response workflows. In addition, you should be able to describe the Attendant routing method.
Lab : Configuring Response Groups
Lab : Configuring Location Information Services and Managing Devices
Module 10: Network Requirements
In this module, you will learn how to optimise voice communications on a network by planning for network consumption and implementing bandwidth optimising technologies such as call admission control (CAC), quality of service (QoS), and software defined networks (SDN). You will also learn the media stacks available for Skype for Business Server 2015 and Skype for Business Online.
Lab : Managing Voice Quality
Module 11: Monitoring and Maintaining Voice Quality
Asserting, achieving, and maintaining call quality are imperative for a successful Skype for Business deployment, especially for voice and conferencing workloads. This module will detail Microsoft's Call Quality Methodology as both a process and toolset that can be used to achieve these goals. Call Quality Scorecard, along with its accompanying script and the Call Quality Dashboard, will be described as additional tools to measure and maintain call quality goals set by an organisation. The module will also show how to leverage native Skype for Business tools and datasets to help troubleshoot and further refine deployment quality.
Lab : Deploying Call Quality Dashboard, Analysing Reports, and Capturing KHI
Module 12: Voice Troubleshooting
Troubleshooting is a basic skill that is required to support Skype for Business Server deployments. Skype for Business infrastructure can be deployed in a variety of topologies, as has been described throughout this course. Skype for Business administrators should be familiar with both the core tools and the troubleshooting methods that apply specifically to Skype for Business Online and Skype for Business Server 2015. This module will introduce tools and methodologies for troubleshooting Skype for Business client, Skype for Business Server 2015, and Skype for Business Online. Various scenarios will be explored to provide familiarity with some of the common issues administrators face.
Lab : Troubleshoot Dial Plans, Routing, and Trunks
During the course you'll sit the following exam at the Firebrand Training Centre. This is covered by your Certification Guarantee:
Exam 70-333: Deploying Enterprise Voice with Skype for Business 2015
This exam will measure you on the following skills:
Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.
Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.
Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.
Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year. Students will only be responsible for accommodations and vendor exam fees.
Before attending this course it is recommended you have the following:
It is also recommended you have knowledge of the following technologies:
Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.
Just call us on +971 4 3199019 and speak to one of our enrolment consultants.
Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.