Microsoft Specialist: Dynamics 365 Customisation and Configuration - Only 4 Days

Seven reasons why you should sit your Dynamics 365 Customisation and Configuration course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be Dynamics 365 Customisation and Configuration certified in just 4 days. With us, you’ll be Dynamics 365 Customisation and Configuration trained in record time
  2. Our Dynamics 365 Customisation and Configuration course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass Dynamics 365 Customisation and Configuration first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more Dynamics 365 Customisation and Configuration. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn Dynamics 365 Customisation and Configuration faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying Dynamics 365 Customisation and Configuration with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 64,254 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study Dynamics 365 Customisation and Configuration courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

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Here's the Firebrand Training review section. Since 2001 we've trained exactly 64,254 students and asked them all to review our Accelerated Learning. Currently, 96.52% have said Firebrand exceeded their expectations:



"Great course with a brilliant course teacher. The instructor managed to dumb down complex concepts and made an interactive educative environment."
Mohammad B, CRMCS Consultancy. - Microsoft Specialist: Programming in C# (4 days) (3/7/2017 to 6/7/2017)

"The training is very good. It is not passive, so you have to work hard, but you get all the key information you need to build upon - with your own reading and revision adding the extra insight needed for the exam. My expectation before the course was that I might pass one of the three exams, but I soon realised that if I was prepared to work in the evenings as the instructor encouraged us all to, then I could get through them all (so far Ive passed 2 with one more this afternoon!). It was up to me now. Having passed an MCP in server 2003 through self-study - which took nearly 12 months - I was very impressed with how much you can learn when able to get the answers you need from a subject matter expert and how quickly you can get through a single exam - a matter of a few days. The labs were also very useful for getting hands-on experience and testing out what you had learned during the day. In terms of the accommodation and food, it was excellent - a small issue with my shower was fixed within hours and the staff are all friendly and very professional. You get a very good choice of food and if you prefer a low carb diet like myself then thats no problem. If you prefer to relax in the evening then there is a decent bar where you can take some time out with your new friends. "
Ben Kane, Euro Recycling. - Microsoft MCSA: Windows Server 2016 (11 days) (24/6/2017 to 4/7/2017)

"Excellent learning environment, knowledgeable staff. Well paced course syllabus."
Matthew Ottley, Manuli Hydraulics UK Ltd. - Microsoft MCSA: Windows Server 2016 (11 days) (24/6/2017 to 4/7/2017)

"5th Course at firebrand, and as always a great experience. Trainers are friendly and willing to answer most any questions you may have, even if they have to get back to you later 10/10"
Ethan ODonnell. - Microsoft Windows Server 2016 - Networking (3 days) (28/6/2017 to 30/6/2017)

"Very happy with the course and cannot wait to come back for mtadev in a couple of months. Definitely enjoy server work."
Jamie H., Watchfinder&co. - Microsoft MCSA: Windows Server 2016 (11 days) (24/6/2017 to 4/7/2017)

"Have been to Firebrand several times and the training is of a high standard. Great way to get qualified in a short time."
Richard Smith, Redcare (5G Communications). - Microsoft MCSA: Windows Server 2012 R2 (9 days) (13/5/2017 to 21/5/2017)

"If you are prepared to attend an intense training course, Firebrand is for you. After 3 days of training, I gained a huge amount of knowledge. Just be ready to learn! And take your skills to the next level."
Mark Cunningham, Capgemini. - Microsoft Specialist: Dynamics CRM 2016 Customisation and Configuration (4 days) (16/5/2017 to 19/5/2017)

"Firebrand provides great training with brilliant instructors. The course was enjoyable and the resources I had access to were fantastic"
Azimuth Jenkins, Capgemini. - Microsoft Specialist: Dynamics CRM 2016 Customisation and Configuration (4 days) (16/5/2017 to 19/5/2017)

"Very professional, interesting, comprehensive training! "
Michal Jarosinski, UTILITA.ENERGY. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (8/5/2017 to 13/5/2017)

"Highly engaging trainer! Found the MCSA Server 2012 course to be intense but it was helped along the way with the unique and fun way that the trainer took with his approach to it. Hes very, very knowledgeable in the subject which is helped with live notes to take a way (a first for me!) and provided time to carry out labs to test out what is learnt in theory."
The Vinh Hoang, Agent Provocateur Ltd. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (1/4/2017 to 9/4/2017)

"Really impressed with the training and the on-site facilities. Its been a great experience. "
Matt Hill, Coeo Ltd. - Microsoft Azure Academy: Data Lake & Data Factory (2 days) (30/3/2017 to 31/3/2017)

"Good experience at the course. Great introduction and working experience with Data Lakes and Data Factory. The instructor was very patient and clear."
Terry Choo, eBECS. - Microsoft Azure Academy: Data Lake & Data Factory (2 days) (30/3/2017 to 31/3/2017)

"The training is very intensive, but everything is taken care of and thought about. The instructor was immensely knowledgeable and had huge amounts of experience. The facility is excellent too."
Matt Bridgeworth, Softcat plc. - Microsoft Specialist: Architecting Microsoft Azure Solutions (2 days) (29/3/2017 to 30/3/2017)

"Firebrand delivers a complete studying experience that is geared towards results. Tutors and support staff are excellent with incredible knowledge and outstanding customer service. The immersive format is absolutely critical to the success of the training approach and delivers results time after time. If you want your organisation and your staff to develop and succeed then Firebrand is the training partner that you need. Completely committed to delivering the results that you deserve. Love it........"
Paul OSullivan, CSC. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (13/3/2017 to 21/3/2017)

"Very useful, very intense, Plenty of information to take in but it was all useful and will be practical for when i take it back to work. Only positives to say really."
Aman Kumar, DMS. - Microsoft MTA Database Fundamentals (2 days) (20/3/2017 to 21/3/2017)

"We had Phil Anderson, a very nice and intelligent man. He had to put through a lot of information. I did not take the exam at the end of the week, because I am a person who needs more time to process information. The course was structured and well done by Phil. I would recommend him as a trainer. Teacher gets a 9. The facilities of the training were good. Everything was prepared before the training, so it had an easy start. "
Danny van Oijen, Havenziekenhuis. - Microsoft MCSA: Windows 10 (6 days) (13/3/2017 to 18/3/2017)

"Very hard work, but it gets you through the course. My brain is so full!"
Chris Fitz-Avon. - Microsoft Developing ASP.NET MVC Web 4 Applications (3 days) (14/3/2017 to 16/3/2017)

"I would recommend Firebrand to anyone who wants to get qualified quickly in a fast learning environment. The days are tough but rewarding as well."
Nick Margerum, React CP. - Microsoft Specialist: Implementing Microsoft Azure Infrastructure Solutions (3 days) (13/3/2017 to 15/3/2017)

"Excellent training. For anyone planning to take certification it's helpful and intensive. This training helped me understand the new features of the software and how to use those for performance improvement of our data model."
Brinda Jana, British Red Cross. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (6/3/2017 to 10/3/2017)

"Great delivery and having the freedom to learn key areas critical to my job made this course fantastic. The fact that I had a VM remotely accessible from my hotel room was a big help, allowing me to mess around with settings. "
Paul Robertshaw. - Microsoft MCSA: Windows Server 2012 R2 & MCSE: Server Infrastructure (15 days) (25/2/2017 to 11/3/2017)

"A very informative course, ideal for any server administrator. Covered many areas that my personal studying and experience hadnt reached."
PhIllip Edwards, Telis LTD. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)

"I love coming to do my training down at Firebrand, this is the 5th time I have been down here and I have always gained lots of experience from the courses. "
N.M. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)

"Having little knowledge before attendance im leaving with much more confidence and understanding."
P.R. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)

"Every one of the instructors Ive had on courses here has been amazing in there own way. They are all experts in the field when it comes to the knowledge required to pass these courses."
Jai Hayes. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)

"Firebrand Training goes into depth on the all the training courses they do, they provide all the information required for exam and do it in such a way that is easy to understand. All the instructors are friendly and always willing to help."
Adam Sells, Hospice in the Weald. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)

"Excellent learning ennvironment dedicated to your specific requirements. Great professional networking as well."
K.P. - Microsoft MCSA: Windows 10 (6 days) (20/2/2017 to 25/2/2017)

"Super fast paced course in which I learnt so much!"
Claire Farina. - Microsoft MTA HTML5 App Development Fundamentals (2 days) (22/2/2017 to 23/2/2017)

"I love coming down to firebrand for my training, its really intense but very rewarding. Staff and trainers are so professional and knowledgeable "
Simon Leyland, Prodo Digitalhtml. - Microsoft MTA HTML5 App Development Fundamentals (2 days) (22/2/2017 to 23/2/2017)

"Training was extremely engaging and i am happy to say i have walked away with a lot of knowledge and NOTES! The tutor used multiple training styles so it gave everyone in the classroom the opportunity to work with their learning style. Overall a good course taught by a very good tutor. "
Daniel Whitley. - Microsoft MTA HTML5 App Development Fundamentals (2 days) (22/2/2017 to 23/2/2017)

"Intensive but enjoyable course. First step on the ladder towards MCSD."
Jason Hinsley, IM Tec Solutions. - Microsoft MTA Software Development Fundamentals (2 days) (20/2/2017 to 21/2/2017)

"I loved it! I did a 2-day course was very fast-paced and intense, the instructor was very personable, enthusiastic, extremely knowledgeable and an all-round fun guy to talk to. I learned way more than I thought I could within 2 days. The whole experience was very enjoyable and I would highly recommend it. Im already looking forward to my next course. "
Ashleigh Bair. - Microsoft MTA Software Development Fundamentals (2 days) (20/2/2017 to 21/2/2017)

"Firebrand provide an ideal training that shortens the length of the time that the training takes whilst providing all the required content. The course was delivered with a smile and a laugh. "
Tim Headicar. - Microsoft MCSA: Windows Server 2016 (11 days) (11/2/2017 to 21/2/2017)

"I have had a great 11 days on this course, i have learnt all i need to pass the exams, the instructor was great and very knowledgeable. I will be looking to come back and further my qualifications here again."
T.S. - Microsoft MCSA: Windows Server 2016 (11 days) (11/2/2017 to 21/2/2017)

"I have been to Firebrand 9 times now and looking forward to coming back again! Having all resources that I could possibly need within 1 facility means that the time here can be dedicated solely to training and get the best accelerated experience. "
R.M, Gamma. - Microsoft MCSA: Windows Server 2016 (11 days) (11/2/2017 to 21/2/2017)

"My experience at Firebrand was amazing. The instructors level of knowledge was beyond my expectations and the facilities were excellent"
John Cutt. - Microsoft MCSE: SharePoint 2016 (6 days) (6/2/2017 to 11/2/2017)

"The training I received at whilst training with Firebrand was excellent. 11 Days on the course was hard work and demanded a lot of will power. I put in the time and effort and it paid off for me. Thank you to all involved. See you next time."
M.C. - Microsoft Dynamics CRM 2016 (11 days) (29/1/2017 to 8/2/2017)

"I found the courses, trainers and accommodation very good. I learnt a lot and felt very comfortable. I think accelerated learning is a good way to learn and firebrand delivers this very well."
Joanne Nash, Fujitsu Services. - Microsoft Dynamics CRM 2016 (11 days) (29/1/2017 to 8/2/2017)

"It was intense but provides the focus necessary to achieve so much in such a short time. The environment prevents distraction, the course material was detailed and the instructor very knowledgeable and helpful."
Tunde Tayo. - Microsoft Dynamics CRM 2016 Cloud (7 days) (2/2/2017 to 8/2/2017)

"My experience has been great, thoroughly enjoyed my training and the people. Trainer was first class! Very interactive, learnt a great deal and it can go into practice. It will make me better at my job and has made me a lot more confident in my work."
Timothy Farmer, Utilita Ltd. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (30/1/2017 to 4/2/2017)

"Intensive but complete training. You can tell the instructor is a leader in their field. "
B.H, Natures Way Foods Ltd. - Microsoft Dynamics AX 2012 Development - Advanced (4 days) (23/1/2017 to 26/1/2017)

"Fast paced course with excellent material. Facilities conducive to learning experience. Highly recommended."
S.S, Sogeti Suiss. - Microsoft MCSA: Office 365 (5 days) (9/1/2017 to 13/1/2017)

"Tutor was friendly, helpful and knowledgeable, hotel rooms and food were lovely. "
Kieron Larcombe, North Norfolk District Council. - Microsoft MTA Software Development Fundamentals (2 days) (19/12/2016 to 20/12/2016)

"My experience with firebrand has been very good. I have learned a lot regarding the course in such a short amount of time thanks to accelerated learning provided and the skill of the instructors."
C.G. - Microsoft MTA HTML5 App Development Fundamentals (2 days) (19/12/2016 to 20/12/2016)

"If you want to learn a lot of useful job-related information this course provides it. But be aware you need to be able to work long days and dedicate time to each part of the course."
Anonymous - Microsoft MCSA: SQL Server (9 days) (5/12/2016 to 13/12/2016)

"The combination of the luxury training location and set up, plus the 5 star training itself and overall personal support makes FIREBRAND the top choice of IT training for me, I will be back!"
Gareth Birdsall, Lloyds Banking. - Microsoft Querying SQL Server (4 days) (5/12/2016 to 8/12/2016)

"Course content excellent. Staff and instructor helpful throughout the duration."
Karl Lindley. - Microsoft MCSD: Web Applications (9 days) (3/12/2016 to 11/12/2016)

"A high tempo and lots to learn from a great instructor. Thanks for helping me pass the exam in a quick tempo."
Seth Lindholm, Advitum AB (SWEDEN). - Microsoft MCSA: Office 365 (5 days) (21/11/2016 to 25/11/2016)

"The trainer is an excellent instructor who manages to clearly elucidate even the more arcane aspects of Windows Powershell and the infrastructure required for the higher level concepts of the subject matter, e.g. federation services and active directory synchronization. His enthusiasm as an instructor and his humor helped to make the long and intense days go by more quickly. I would definitely work with him again."
Oliver Whisonant, GECO Deutschland GmbH. - Microsoft MCSA: Office 365 (5 days) (21/11/2016 to 25/11/2016)

"It was really great experience."
Saurabh Jain, Cognizant. - Microsoft MCSA: Office 365 (5 days) (21/11/2016 to 25/11/2016)

"Good!"
Anand Bhopale. - Microsoft MCSA: Office 365 (5 days) (21/11/2016 to 25/11/2016)

On this accelerated Dynamics 365 Customisation and Configuration course, you'll learn the tools and techniques to configure and customise Dynamics 365 Online and Dynamics 365 On Premise.

In just 4 days, your expert Microsoft Certified Trainer (MCT) will immerse you in Dynamics 365. Through 12 hour days and Firebrand's unique Lecture | Lab | Review technique, you'll get the maximum knowledge in minimum time out the office. You'll get hands-on experience, covering a range of topics including:

  • An introduction to Customisation in Dynamics 365
  • Dynamics 365 security
  • Forms, views and Business Process Flows
  • Adapting Dynamics 365 system settings to affect the functionality and options available to users

Your accelerated course will prepare you for exam MB2-715. You will sit this on-site during the course, covered by your Certification Guarantee.

Passing this exam acts part of the requirement to earn your MCSA: Microsoft Dynamics 365 certification. Doing so, you'll demonstrate the skills for a position as a Dynamics 365 developer, implementation consultant, technical support engineer, or system administrator.

Read more ...

Interested? See prices or call +971 4 3199019

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a certification guarantee. Pass first time or train again for free (just pay for accommodation and exams on your return). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

Read more ...

Interested? See prices or call +971 4 3199019

The Curriculum for this course will focus on the following topics:

  • Introduction to Customisation in Dynamics 365 - you‚ll begin with an overview of Microsoft Dynamics 365 architecture and the different ways in which Dynamics 365 can be customised.
  • Solutions I - Solutions and Publishers
  • Entities - learn to create custom entities and to edit existing entities. Including entity properties and how these affect the functionality available and the user interface.
  • Fields - explore how to create new fields and edit existing fields. Including the options available for fields and how this affects the data. Calculated and Rollup fields are explained with their capabilities and deficiencies. How Option Sets work is then explained along with showing how Status Reason options can be amended and also how status reason transitions are enforced.
  • Relationships - 1:N and N:N relationships concepts are explained and how to create new relationships are covered. Cascade behaviours and mappings are explained. Connections are then demonstrated as an alternative to relationships.
  • Security - discover how Business Units and the security model can be used to segment data and control access to data and functionality by users. Before learning to extend the security model by use of teams and hierarchies.
  • Forms and Views - learn to amend the major user interface components; forms and views. You‚ll cover the different form types and how these can be customised.
  • Business Rules - learn to amend the fields on forms at runtime and apply a level of validation. You‚ll also gain an understaning of how Business Rules are created and how they are applied.
  • Processes: Workflows, Dialogs and Actions - Processes are an important method of customising Dynamics 365. You‚ll cover the types of process flows (Workflows, Dialogs, Actions and Business Process Flows) and how they are created, edited and initiated - along with their users and limitations.
  • Business Process Flows - You‚ll explore Business Process Flows in detail, discovering how they can be used in managing the lifecycle of a business process and its data. You‚ll also learn how Business Process Flows can be used with Business Rules and other customisation techniques to deliver business solutions.
  • Charts and Dashboards - learn to create charts and dashboards in order to better manage your data and discover business insights
  • Reporting - discover alternative reporting options including SQL Reporting Services, Excel and Word Templates, and Power BI.
  • System Settings - learn how to adapt Dynamics 365 system settings to affect the functionality and options available to users.
  • Email
  • Office 365
  • Mobile - the main user interface in Dynamics 365 going forward will be Mobile Apps so you‚ll cover how to design forms for the mobile clients. You‚ll cover the rules a customiser must follow and the controls available for mobile apps.
  • Solutions II - Unmanaged and Managed Solutions - learn to manage your application lifecycle through solutions. Discussing the use and impact of both unmanaged and managed solutions and how ISVs can use managed solutions to protect their intellectual property. You‚ll also discuss the patch functionality in Dynamics 365 and uncover how this can be used by ISVs and end user organisations.

Read more ...

Interested? See prices or call +971 4 3199019

You will sit the following exam on site, during the course. This is covered by your Certification Guarantee

Exam MB2-716 Microsoft Dynamics 365 Customisation and Configuration

  • Technology: Microsoft Dynamics 365 Enterprise
  • Languages: English

Exam topics:

  • Configure Microsoft Dynamics 365 (20% - 25%)
  • Implement Microsoft Dynamics 365 entities, entity relationships, and fields (20% - 25%)
  • Create and manage Microsoft Dynamics 365 solutions, forms, views, and visualizations (25% - 30%)
  • Implement business rules, workflows, and business process flows (20% - 25%)

Read more ...

Interested? See prices or call +971 4 3199019

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programs includes

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • Near site testing, Transportation to/from Testing Center are provided ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Examination Passing Policy

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMP, CAPM, CISA, CISM, CGEIT, CRISC and CISSP CBK Review
  • *** Not included in our PMP, CAPM, CISA, CISM, CGEIT, CRISC, or ITIL Managers and Revision Certifications
  • **** Accommodation not included on the CISSP CBK Review Seminar

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Read more ...

Interested? See prices or call +971 4 3199019

To be suitable to attend this accelerated course, it is recommended you possess a working understanding of:

  • Dynamics CRM 2013 or later versions
  • Windows applications
  • Relational database principles
  • Business processes such as sales, marketing and customer service

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on +971 4 3199019 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call +971 4 3199019